ATP Tour

This Privacy Policy was last updated on April 26, 2025

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1. INTRODUCTION

ATP Tour, Inc. (ATP, we, our and us) is committed to protecting your privacy. Please read this Privacy Policy, for details about how we use information about you that you submit to our tournament platform websites, tournament forms, tournament platforms, tournament tools or to any other ATP controlled tournament website or platform with a privacy policy section that links to this policy (together, our Digital Tournament Services) or that we otherwise obtain, for example through our business dealings or other interactions with you or others. This Privacy Policy explains how we collect and use such information. Personal information is any information that is capable of identifying you as an individual.

2. WHO WE ARE

We are ATP Tour, Inc., (incorporated and existing under the laws of the State of Delaware and with its principal office at 42 East Coast Drive, Floor 3 Atlantic Beach, FL 32233, USA).

ATP collects, uses and is responsible for certain personal information about you. When we do so we are a ‘controller’ of your personal information under data protection laws.

3. PERSONAL INFORMATION WE COLLECT

When you use our Digital Tournament Services, we collect and use information about you in the course of providing you our services and support. We may collect, use, store and transfer different kinds of personal information about you which we have grouped together as follows:

• Identity Data includes your, first name, last name, login credentials and title.

• Contact Data includes your postal address, e-mail address and telephone number(s).

• Communications Data includes correspondence or messages (including emails, SMS or chat or) that you send to us.

• Association/Employment-Related Data includes information about your role, title and organisation.

• Profile/Inference Data includes information about your preferences and requirements.

• Technical Data related to internet or other similar network activity, which includes technical information, including anonymous data collected by the hosting server for statistical purposes, browser type and version, cookies and similar technologies, time zone setting, browser plug-in types and versions, operating system and platform.

4. HOW AND WHY WE USE YOUR PERSONAL INFORMATION

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose and complies with data protection law.

Data protection laws require us to have a valid reason to process your personal information for each of the different purposes for which we use that information. The law refers to each reason as a 'lawful basis'. The purposes for which we use your personal information in connection with your use of our Digital Tournament Services and the lawful basis on which we rely to process it for each purpose is as follows:

5. DISCLOSURE OF YOUR PERSONAL INFORMATION TO THIRD PARTIES

ATP will not sell or lease your personal information to third parties not associated with ATP, except as described in this Privacy Policy.

ATP will share such information with its affiliates (including but not limited to ATP Media), staff, consultants, partners, sponsors and affiliates as necessary.

Personal information will also be shared with our third-party service providers who assist with the running of the Digital Tournament Services, including:
• data hosting and warehousing service providers; and
• website support and IT service providers.

Our third-party service providers are subject to security and confidentiality obligations and are only permitted to process your personal information for specified purposes and in accordance with our instructions.

In addition, ATP may disclose personal information about you:

• if we are under a duty to disclose or share your personal information in order to comply with any legal obligation or lawful government or public authority request;

• with the International Tennis Integrity Agency (“ITIA”) and its predecessor or successor organisations, for the purpose of assistance with their anti-corruption and anti-doping investigations. You can read ITIA’s privacy policy at https://www.itia.tennis/privacy-policy. We will share personal information with the ITIA, and its predecessor or successor organizations, to assist them in carrying out their anti-corruption and anti-doping functions, which may include:
(a) Preventing and detecting doping, corruption and/or other breaches or crimes in professional tennis;
(b) Administering an anti-doping and anti-corruption program including processing applications, conducting investigations and operating a ‘no credentials’ list of individuals who are subject to exclusion from tournaments sanctioned or recognized by governing bodies;
(c) Communicating with individuals (e.g. regarding enquiries, complaints, grievances, comments and requests) and registering for any conferences or educational seminar;
(d) Defending the legal rights, property and/or safety of the ITIA or others;

• with security consultants and contractors to ensure the security and integrity of ATP-sanctioned events;

• with players, tournaments, governing bodies, service providers and others for the purpose of all aspects of the organisation or administration of events and other ATP related business;

• in the event that we sell or buy any business or assets, in which case we may disclose your personal information to the prospective seller or buyer of such business or assets;

• in the event all or substantially all of our assets and our Digital Tournament Services are acquired by a third party, in which case personal information held by us about you will be one of the transferred assets;

• if necessary to operate our systems properly or to protect your vital interests or the vital interests of another person; or

• to enforce or apply our Terms of Use or to establish, exercise or defend the rights of ATP, our staff, members or others.

6. INTERNATIONAL TRANSFERS

The personal information we receive will be transferred to, and stored, at locations outside of the European Economic Area (EEA) or the UK for the purposes of processing by us and by third party service providers that work for ATP.

Where personal information is transferred to and stored in a country not determined by the European Commission or the UK as providing adequate levels of protection for personal information, we take steps to provide appropriate safeguards to protect your personal information, including:

• In the case of transfers from the EU, entering into the Standard Contractual Clauses adopted by the European Commission on 21 June 2021;

• In the case of transfers from the UK, the international data transfer agreement (IDTA) and the international data transfer addendum to the European Commission’s standard contractual clauses for international data transfers (Addendum) as issued under the UK GDPR; and

• Any replacement or successor documents to those mentioned above.

In the absence of an adequacy decision or of appropriate safeguards as referenced above, we will only transfer personal information to a location outside of the EEA where one of the following applies:

• the transfer is necessary for the performance of our contractual engagement with you;

• the transfer is necessary for the establishment, exercise or defence of legal claims; or

• you have provided explicit consent to the transfer.

If you want further information on the specific mechanism used by us when transferring your personal information out of the EEA, please contact us.

7. HOW LONG WE KEEP YOUR PERSONAL INFORMATION

Your personal information will not be kept for longer than is necessary for the purposes for which it was collected and processed.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we will process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

8. YOUR RIGHTS

You have a number of rights in relation to your personal information under data protection law.

You have the right to:

• Request access to your personal information (commonly known as a "subject access request"). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.

• Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

• Request erasure/deletion of your personal information in certain circumstances. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal information to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

• Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) as the lawful basis for that particular use of your data (including carrying out profiling based on our legitimate interests). In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your right to object.

• Request the transfer of your personal information to you or to a third party. We will provide to you, or a third party you have chosen, your personal information in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

• Request restriction of processing of your personal information.

• Withdraw consent at any time where we are relying on consent to process your personal information. This will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

You can exercise any of your rights as described in this privacy policy and under data protection laws by contacting us.

You may have the right to appeal a refusal to take action on your request. To make such a request, please submit a request to [email protected].

We will not discriminate against you for exercising any of your rights.

Save as described in this privacy policy or provided under data protection laws, there is no charge for the exercise of your legal rights. However, if your requests are manifestly unfounded or excessive, in particular because of their repetitive character, we may either: (a) charge a reasonable fee taking into account the administrative costs of providing the information or taking the action requested; or (b) refuse to act on the request.

Where you exercise your right of access, exemptions (such as where disclosing your information would reveal legally privileged information or third-party personal information) may apply, meaning that you may not always receive all the personal information that we process about you. We consider and apply exemptions on a case-by-case basis.

Where we have reasonable doubts concerning the identity of the person making the request, we may request additional information necessary to confirm your identity. We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex. In this case, we will notify you and keep you updated.

You may also make a request through a designated agent. To designate an authorized agent to make a request on your behalf, please provide us with a power of attorney or other legally binding written document signed by you and identifying your agent. We may also verify the identity of your designated agent.

9. COOKIES AND SIMILAR TECHNOLOGIES

From time-to-time ATP may place a cookies or similar technologies on your device. A "cookie" is a small line of code that is stored on your browser and/or device when you visit cookie-enabled Digital Tournament Services. A cookie allows us to track and keep records on user activity (such as whether as user has logged in and been authenticated).

Our Digital Tournament Services use cookies and similar technologies to collect anonymous analytics data about how visitors use and interact with our site. The information gathered is used solely for our internal analytics to improve the website experience, and is not shared with any third parties other than our cookie compliance solution. Users can control and delete these cookies through their browser settings.

If you don’t want us to use cookies when you use our Digital Tournament Services, you can set your internet browser settings not to accept cookies. However, if you block cookies some of our Digital Tournament Services may not function as a result.

You can find more information about how to manage cookies for all the commonly used internet browsers by visiting www.allaboutcookies.org. This website will also explain how you can delete cookies which are already stored on your device.

We also use "Google Analytics" on our Digital Tournament Services. This cookie provides us with a visitor count and an understanding of how visitors move around and use the website. We can then use this information to improve navigability and our Digital Tournament Services generally.

We are obliged by Google Analytics to state the following:

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

10. U.S. STATE PRIVACY LAWS

This section applies to individuals in the United States living in states with privacy laws requiring additional disclosures and information about how we collect, use, and otherwise process personal information within the scope of those laws, including the California Consumer Privacy Act (CCPA).

Sensitive Personal Information

Certain data elements we collect may be deemed “sensitive” personal information, including your username and password to access your account. We do not use or disclose such sensitive personal information to “infer” characteristics as defined under the CCPA, or for any purpose other than that which is necessary to provide our services.

Sales and Sharing of Personal Information (Targeted Advertising)

We do not sell personal information as that term is defined under U.S. privacy laws.

We do not share personal information for cross-context or targeted behavioral advertising.

California’s Shine the Light Law

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected].

11. CONTACTING US

If you have any questions about our privacy policy or your information, or to exercise any of your rights as described in this privacy policy or under data protection laws, you can contact us at: [email protected] or by writing to us via post at: 42 East Coast Drive, Floor 3 Atlantic Beach, FL 32233.

Our appointed representative in the UK

As we are based in Florida, USA, we have appointed ATP London to be our representative in the UK. Their contact details are:

ATP London
22 Worple Road
Wimbledon
SW19 4DD
Email: [email protected]

12. COMPLAINTS

We hope that we can resolve any query or concern you raise about our use of your information. If you have questions or concerns about our use of your personal information, please send an email with the details of your question or concern to [email protected].

You also have the right to complain to a supervisory authority, in particular in the UK or the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk or telephone: 0303 123 1113. For details of supervisory authorities in the European Economic Area, please find their details at the following link: https://www.edpb.europa.eu/about-edpb/about-edpb/members_en.

13. CHANGES TO OUR PRIVACY POLICY

ATP reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We will post a prominent notice on our Digital Tournament Services to notify you of any significant changes to our privacy policy, or update you by other appropriate means.

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