The ATP Tour, Inc. is the governing body of the men's professional tennis circuits - the ATP Tour, the ATP Challenger Tour and the ATP Champions Tour. With 64 tournaments in 31 countries, the ATP Tour showcases the finest male athletes competing in the world’s most exciting venues. The purpose of the ATP is to own, sanction, schedule and administer one or more circuits of professional tennis tournaments; to own one or more professional tennis tournaments; to develop, promulgate, and administer rules, regulations and grievance procedures to ensure the fair and orderly conduct of professional tennis tournaments and circuits thereof and the sport of professional tennis; to promote and further the interest of professional tennis players and professional tennis tournaments and circuits thereof throughout the world; to promote the interest of one or more public charities; to improve the conditions under which professional tennis players engage in their occupation; to increase the status and public perception of professional tennis as a major world class international sport; to promote and protect the future of the sport of professional tennis; and to encourage interest in the sport of tennis.


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Coordinator, Member Services Technologies and Systems (Ponte Vedra Beach, FL)
The Member Technology, Coordinator is a member of the Member Services department. This position maintains and supports all systems and databases required to operate the services to professional tennis players and tournaments. This position is mainly responsible for the day to day maintenance and the ATP PlayerZone and other member platforms used to support players’ and tournament’s operations. This position is involved in all areas of development from design to testing of member platforms and related applications. This position receives its business direction from Member Services and works closely with Player Relations, Tournament Relations and Information Technology. This position also works in the weekly process of the Rankings, research, member databases updates and maintenance. This position is  non-exempt and is based in the International Headquarters in Ponte Vedra Beach, FL.

Duties and Responsibilities 
* Responsible for editorial and day to day maintenance of member platforms including PlayerZone and related systems.
* Work closely with end users and document business needs of all member platforms and databases. 
* Centralize the collection and documentation of user's requirements, development of user stories, and estimates of changes, enhancements, and new functionality.  
* Work collaboratively with other developers, technical and business staff to continually enhance services and benefits to members through technology.      
* Assist in the production and process update of the ATP Rankings and related systems on a bi-weekly rotational basis. 
* Assist with maintenance and upgrades of Tournament platforms including but not limited to Tournament Center, Tennis UNO, Officiating intranet. 
* Assist in the maintenance of membership databases including players, coaches, former players and tournaments.
* Focus on fine tune integrations between ATP applications and third-party player websites.
* Prepare reports, manuals and other documentation on the status, operation and maintenance of member platforms and related databases and programs. 
* Responsible for data entry of results from professional tennis tournaments worldwide.
* Assist in research projects as needed by various departments and ATP management.
* Provide third-level support to business users. 
 
Required Skills and Attributes
* University degree in Computer Science or a related field
* Strong communications and organizational skills with attention to detail
* Strong desire to learn
 
Preferred Competency Requirements 
* Exposure to Content Management Systems
* C++ experience, an asset
* Exposure to Project Management collaboration platforms
* Tennis knowledge
* Second language
 
Performance Measures
* Quality support of Member platforms and related applications
* Consistent positive rating from members in terms of latest technology offered to them
* Satisfactory Review from direct Supervisor and Chief Tour Officer

Job Questions:
1. How did you hear about this job?
2. Have you worked with a Content Management System? If so, which one and for how long?
3. What is the basis for your tennis knowledge?
4. What is your exposure to project management systems?
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Senior Director, Digital Strategy & Content (London, UK)

PURPOSE 

As the Senior Director of Digital Strategy & Content you will be the strategic leader for all social and digital content marketing at the ATP and WTA. 

A visionary marketer and specialist in your space, you'll have vast experience in demonstrating best-in-class social and digital media activity for an array of brands and disciplines, whilst being at the forefront of the latest industry trends. You'll have built and optimized international digital operations and demonstrated tangible growth to business metrics as a result of your integrated campaigns.

You'll be internationally focused and experienced, with cross-country and team collaboration at the core of your competencies and approach to operating. Your perspective on how to best manipulate creative tone and design on different platforms will be crucial, but equally matched by your analytical skill in consistently optimizing social and digital outputs to achieve organizational goals. You will have multiple years of experience with essential platforms including Facebook, Instagram, Twitter, Snapchat, TikTok, as well as .com and app.

This position will be based in London and report to the SVP Brand & Marketing. 

KEY RESPONSIBILITIES
Oversee the digital content strategy, content production and media approach for ATP & WTA across the globe
Develop KPIs and strategy, following always-on analytical reporting of campaigns
Lead all content production for multiple channels in multiple markets week-on-week
Develop a social media playbook for the content, working in tandem with global peers to align best practice
Work with the Creative Director and the studio team to create content that transcends the world of tennis (global adoption/adaptation and local creation)
Work with Director of Events Marketing to drive awareness and consideration for ATP Cup, ATP Finals and Next Gen through ATP brand channels
Develop a strategy to assist ATP & WTA players in the growth of their digital and social channels 
Embody the ATP & WTA brand to ensure all content is fulfilling the core direction of the respective brand strategies
Ensure all content is adhering to the strict guidelines and principles outlined in the brand book
Deliver best in class branded content to fulfil the objectives of existing and prospective brand partners
Balance the needs of partners and key stakeholders, breaking down complex narratives into simple, compelling ideas
Work with PR to develop a comprehensive influencer strategy that opens tennis up to new audiences
Generate new revenue streams and identify commercial opportunities through ATP social & digital platforms
Developing a robust content distribution strategy to maximize the potential reach of all content
Work with Corporate Communication to manage all Tour & crisis communications across digital platforms 
Responsible for all social & digital marketing budgets 

SKILLS AND ATTRIBUTES
10+ years of experience within the specialist field of Digital Strategy & Content, 5+ years in a leadership position
A professional who brings positivity to the role and our online global fans base through many content franchises
Passion for content creation specific for new media, video content, social content and paid advertising campaigns
Experience building social media strategy and operations from the ground up in a relevant industry or organization
On time and on budget delivery of all major design, marketing projects
A solid understanding of the tennis world and the wider sports social industry landscape
An excellent project manager, with prior experience working on big brand campaigns, involving the management of multiple internal and external stakeholders
Experience in building social teams at scale, internationally
Strong perspective on creative culture and practice
Strong financial acumen

KEY MEASURES OF SUCCESS
New audience growth across all ATP & WTA brand channels with increased engagement
New revenue streams through branded content and advertising 
Positive shift in trends across all ATP & WTA core brand attributes

Interested applicants should apply to: [email protected]
Apply Now
Director, Social Media (Location TBD Based On Candidacy)

The ATP is seeking an experienced and creative Director of Social Media to lead the ATP & WTA social media teams.  This position is designed to be based in London, UK but consideration will be given to candidates residing elsewhere.
 
We want someone who genuinely understands the social landscape and the way it works. We want the ATP & WTA to be embedded in culture in an authentic and credible way, with an emphasis on regular, quality content that both appeals to current fans and attracts new audiences to the sport.

We’re looking for a bright, enthusiastic individual who always has their finger firmly on the pulse to lead and coordinate our social strategy, bring campaigns to life and redirect the positioning of tennis. You’ll lead our brilliant, award-winning social team and sit within the ATP & WTA’s broader marketing function, working closely with industry-leading agencies and partners. 

Like the rest of our marketing team, this will be a very hands-on position that requires passion and dedication for the sport. Covering a global sport with lean social and studio requires the candidate to find creative solutions to deliver outstanding results week-in-week-out.

Key Responsibilities:
Leading the ATP & WTA Tour's social media strategy with a key focus on our owned events
Day-to-day oversight and management of all ATP & WTA Tour and Tournament social media platforms
Day-to-day collaboration with our editorial team to ensure consistency of output across platforms
Working with ATP & WTA players and Tournaments to support their social media efforts
Devising and delivering industry leading content ideas with our studio team
Being the guardian of the ATP & WTA’s tone of voice on social media platforms
Creating basic social graphics and videos (you can leave the difficult tasks to the specialists)
Delivering partner digital rights on social media in coordination with the commercial department
Demonstrating excellent, true ‘fan engagement’ and two-way communication with fans
Working with our analytics team to optimise output; reporting on reach, engagement, referral and growth metrics based on data
Other duties and responsibilities as required by line manager. 

Skills and Requirements:
8+ years’ experience working in social media for either an agency or in-house is essential, with 3+ years as a social lead 
A strategic thinker who is able to think longer-term, articulate their ideas and take others on the journey – with proven experience developing and implementing social strategies
A solid understanding of the tennis world and the wider sports social industry landscape
An excellent project manager, with prior experience working on big brand campaigns, involving the management of multiple internal and external stakeholders
Enthusiasm about the sport is a must
Copywriting skills that are versatile. The candidate needs to be able to adapt instantly to the brand’s tone-of-voice with flawless grammar, spelling and punctuation mixed with a touch of creativity
We’re looking for imagination and creative spark, but with a sharp eye for detail, ability to prioritise, work in a team, deal with feedback, see the bigger picture and stay calm under pressure. 
As part of this role, you may be encouraged to assert your expertise and use data to back up your ideas. Good analytical skills and previous experience using social analytics tools would be a huge benefit
We’re looking for someone solution driven, meaning you’ll be inquisitive, tenacious and determined-- always looking for new ways to deliver ground-breaking work
A creative, confident, passionate individual and who understands effective storytelling on social.

Key Measures of Success
New audience growth across all ATP & WTA social channels with increased engagement
New revenue streams through branded content and advertising 
Positive shift in trends across all ATP & WTA core brand attributes

Interested applicants should apply to: [email protected]

Apply Now
Digital Media and Data Distribution .Net Full Stack Developer (Ponte Vedra Beach, FL)

Summary:  Responsible for maintaining and developing new functionality for the ATP’s Digital systems, the Live Scoring systems, Intranet systems and Data Distribution systems platforms.  Works with appropriate stakeholders through all steps of software development lifecycle to determine requirements, implement and launch new digital media, live scoring and data distribution initiatives.

Knowledge, Skills and Abilities
BS in Computer Science and/or equivalent experience or training
3 - 5 years .NET development experience.  Experience in C# with Winform native apps and services, and MVC web application is preferred.
1 - 3 years relational database system development and administering experience, SSIS experience a plus.
1 - 3 years’ experience working with administrative batch data processing.
1 - 3 years’ experience utilizing dependency injection.
Experience working with frontend development technologies (JavaScript, JQuery, CSS, HTML5, AJAX, JSON. JS framework libraries and CSS preprocessors preferred.)
Experience working with a CMS
Experience working within a team source-controlled environment, distributed source control systems preferred.
Experience working with CDN’s and webfarm environments
Experience building consumer facing websites and web applications
Experience building and consuming web services in .NET. WebAPI REST experience preferred.
Strong understanding of HTTP and HTTPS protocols
Experience working with and administering server systems, including web servers
Strong communication and time management skills
Must have a Customer Service attitude
Must be available to travel internationally up to 10%
Understanding of the game of Tennis is a plus

Preferred Skills and Abilities
1 - 3 years Sitecore usage/development experience (7.5 +)
NoSQL experience with data retrieval and administration.

Duties/Responsibilities
Maintain application infrastructure for the ATP Digital Media Platform across desktop and mobile websites and related applications
Analyze user requirements, procedures, and problems to automate or improve existing digital assets
Support and develop database driven web interfaces for high-traffic websites
Develop and support CDN, web farm and caching strategies to deliver high volume distribution of digital content to users and clients
Evaluate and recommend new technology solutions for digital channels
Work with and manage various international digital agencies
Work to design, develop and maintain high development, coding and distribution standards
Work and code within at team source-controlled environment for team collaboration development and production
Develop a deep understanding of the existing Digital Media Platform including associated databases, data sources and dependencies
Work closely with visual designers to bridge design and engineering work efforts
Maintain internal diagrams and procedures documentation as necessary
Travel domestically and internationally several times per year for up to 2 weeks
Maintain application infrastructure for the Live Scoring platform across the PDA/tablet, desktop, server, databases, services, cloud, web and mobile systems and related applications
Maintain SLA requirements and maintenance of service systems and their content delivered to the clients
Analyze and develop solutions to automate and improve the responsiveness, redundancy and 99.9% uptime of the Live Scoring platform systems
Maintain the service infrastructure of the Data Distribution services from the maintenance of the code base driving the services to the setup, database systems that contain the data delivered in the services and the servers that deliver the content to the clients
Maintain the Intranet systems and platforms on which they exist
Maintain and populate documentation stores of process, procedures,diagrams and specification documents.

Measures of Success
Consumer satisfaction with ATP digital properties
Internal satisfaction with ATP digital properties and maintenance tools
Positive feedback from manager with policies met, obligations fulfilled and technology remaining secure and current

Physical Demands
Work environment characteristics described here are representative of those that must be met by the employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employee must be able to sit/stand for extended periods of time; climb stairs; kneel, bend, crawl; use close/distant vision; hear using the telephone; lift up to 40 lbs.

Applicants email resume to [email protected]

Apply Now
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ATP World Tour and its Tournaments (Various Locations)

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